Payment Policy

About Credit/Debit Card

To set precise expectations about about credit/debit card, customers should understand that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For a straightforward understanding of about credit/debit card, our service position is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

Contact

To make our requirements clear for contact, the requirement is as follows: payment questions may be sent to support@melinbay.shop or 512-517-0449 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Authorization and Security

For a straightforward understanding of authorization and security, please note that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not store complete card numbers or card security codes.

To explain our approach to authorization and security, the relevant commitment is that a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Billing, Taxes, and Refunds

To explain our approach to billing, taxes, and refunds, the customer-facing rule is that customers must provide accurate billing and contact information. Applicable taxes are collected as required by law.

For clear guidance on billing, taxes, and refunds, the practical result is that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions may require additional posting time.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinbay.shop

Phone: 512-517-0449

Physical address: 462 Sugar Camp Rd, Barbourville KY 40906, United States