Shipping Policy

United States Shipping

To make our requirements clear for united states shipping, the following rule applies: melin ships only within the United States. Standard shipping is free for every U.S. order.

For a concise explanation of united states shipping, the controlling expectation is that orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

Delivery Issues

In connection with delivery issues, our established approach is that customers must provide a complete delivery address. Contact support@melinbay.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

As part of our standards for delivery issues, customers should understand that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melin. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

For a concise explanation of taxes, the applicable commitment is that applicable taxes are collected as required by law.

Contact

For clear guidance on contact, please note that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Email support@melinbay.shop or call 512-517-0449.

Tracking

For dependable guidance on tracking, our service position is that a tracking number is provided when the order ships and is sent using the contact information supplied at checkout.

Merchant Information

Business name: melin

Trade name: melin

Email: support@melinbay.shop

Phone: 512-517-0449

Physical address: 462 Sugar Camp Rd, Barbourville KY 40906, United States